Promote Your Company or Product Here!
Intermedia Unite makes it easy to combine your business PBX phone system, video conferencing, screen sharing, file management and messaging into a seamless experience oriented around company needs and employee work style. In addition to this it is easy to manage with a single user-friendly HostPilot® control panel.
Accessible using a web browser, HostPilot is your command post for deploying cloud services to your workforce. You'll use it to manage your user accounts, services, and devices—including mobile device management. While it's simple to use, it just got more secure. Now you can enable advanced two-factor authentication to add an extra layer of security when logging into the control panel.
HostPilot makes the admin's job easy, and Intermedia makes it worry-free. We offer 24/7 admin phone support, a 99.999% uptime SLA, integration, and security. You can learn more about HostPilot Control Panel by visiting: https://www.intermedia.net/products/hostpilot-control-panel/details
Intermedia Unite, our platform for SMBs, incorporates your business communication and collaboration methods and devices into one integrated, easy-to-manage system, including apps like:
Intermedia Unite Mobile App
With this work collaboration app, employees can now place or receive calls through the corporate phone system and utilize enterprise-level calling features, no matter where they are.
- Find the Intermedia Unite Mobile App in the Google Play™ Store or Apple® App Store
- Log into Unite using just your company email credentials.
- The app automatically displays your entire company directory in a list on your mobile device. Simply push the contact tile you want, and your call is immediately placed.
- Advanced calling features such as Call Flip, call forwarding, call hold, FindMe/FollowMe and more.
Intermedia Unite Desktop App
The free Intermedia Unite Desktop App empowers employees with the flexibility to communicate the way that works best for them, right from their Mac or PC. Use it as a Call Controller for an associated desk phone or as a Softphone.
- Place and receive calls from your PC in softphone mode.
- See line status (presence) of company contacts.
- Use Call Flip to transfer active calls from the desktop to one of the user’s other devices.
- Manage multiple concurrent calls, switch from call to call, transfer calls and park calls.
- When used in conjunction with Intermedia AnyMeeting, start an HD video conference or screen share with just a click.
To learn more about Intermedia Unite visit: https://www.intermedia.net/products/unite
Original blog post
Like most global companies, Intermedia has many departments spanning operations, sales, marketing, engineering, finance, and so on. We have leaders in each of those groups that manage smaller groups within those organizations. No matter the department, we all strive to deliver the highest-level product experience to our customers and partners.
How cross-functional teams come together is usually highly indicative of success in this area, along with many others. Simply put, coordination matters, and issues will commonly result when this process is broken. To help ensure your cross-functional communication efforts are as effective as possible, our COO, Jonathan McCormick shares his thoughts on making these relationships as productive and collaborative as possible:
How do you enable the success of cross-functional and/or remote teams?
It’s not your job to guarantee your employees’ success. It’s your job to support them and lead them to success. It’s your job to be transparent about how you are doing that. Make it clear to individuals what the goals are and what success looks like in their role. Then, deliver timely coaching along the way. It’s their job to bring their “A game”.
What is your advice regarding leading across cross-functional teams?
Do your best to know all the roles within your organization inside and out. This way, you can more easily discern if what is read in a proposed spreadsheet can realistically be put into practice. To understand what is going on and what everyone needs to be a successful contributor, check your ego at the door, and be willing to listen and be taught. This team was picked for a reason, so rely on them to inform you. Secondly, don’t forget to take care of yourself. By prioritizing your own health and motivation, you can better succeed in leading others and helping them find balance and fulfillment in what they do as well.
What’s one red flag that you look to squash among teams when you identify it?
Having a negative personality on your team can be an awful thing. It can quickly drain team morale, even if that negative team member has the best of intentions. It doesn’t matter how talented that person is – the negativity isn’t worth it. Pick team members based on their willingness to lead, motivation and how they foster a level of natural respect for the people who work with them. Don’t worry if you feel your best prospect isn’t quite ready. If they’re a good candidate, they’ll be eager to learn and be coached. It’s the person’s personality you can’t change.
Bigleaf SD-WAN provides a managed network optimization service for businesses over commodity Internet circuits such as cable and DSL and is an excellent complement to Intermedia Unite.
Bigleaf provides a stress-free way to use multiple Internet connections and prioritize your crucial applications across the Internet. After a simple plug-and play install, you’ll enjoy cloud performance that intelligently adapts to changing Internet problems and application needs.
What Bigleaf Does
Bigleaf Cloud-first SD-WAN is the next generation of Internet optimization – based on the natural redundancy found in leaf veins. It connects you through their plug and play router in your office, to their gateway clusters in the Cloud, providing end-to-end visibility and control.
Their Software Defined Wide Area Network (SD-WAN) technology ensures that your business-critical applications (especially VoIP) are prioritized across your Internet connections, and that all traffic flows are routed over the best connection in real-time.
Learn more about Bigleaf SD-WAN and Intermedia Unite here: https://www.intermedia.net/resellers/bigleaf
Original blog post
Softphone for the Intermedia Unite™ App is here! Now, employees are empowered to use their desktop application as either a call controller for their associated desktop phone or as a softphone that allows them to place and receive calls on from their computer. With 91% of SMBs supporting mobile employees—now is the time to provide them with tools that they need to work the way they want to.
With Intermedia Unite, we’re looking to help you with just that. The Unite Desktop App, available for both PC and Mac®, helps to make calling and managing calls into a simple, streamlined experience. With our all-new softphone features, users get the functions of a desk phone on their personal computer—empowering them to work any way they wish. Whether that is controlling their desktop phone when they’re in the office or placing and receiving calls directly from their computer when they’re on-the-go—it’s up to them!
The new Intermedia Unite softphone features include:
Calling with the softphone. Simply click on the person you want to call in your contact list and immediately ring the extension. Alternatively, you can use the built-in keypad to dial any phone number.
Manage multiple calls. Callers are presented intuitively as tabs at the top of the app. Click on the tab to select the particular call.
Transfer calls quickly and professionally. Select the Transfer button while on an active call, and then select the contact that you want to transfer the call to.
Park calls so they can be picked up from another phone. If the call is parked, the user will hear and see the parked extension number, so that the call can be picked up from a different location.
Call Flip. Move calls seamlessly from your computer to your mobile phone. Just select the Call Flip icon during the call.
About Intermedia Unite
Intermedia Unite is a cloud-based unified communications and collaboration platform with many powerful tools, including the Intermedia Unite Desktop Application. It enables users to be more mobile and more productive by sharing ideas and content through a single system. Intermedia Unite is backed by a 99.999% uptime Service Level Agreement, and includes J.D. Power-certified 24/7 support. Whether in the office or remote, Intermedia Unite seamlessly integrates all of your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and work styles.
Original blog post
Upgrade today and stop putting your business at risk.
Nearly one in six Microsoft® Outlook® users access their email using Outlook 2007 or older versions. Why is 2007 significant? Because the typical lifecycle for Microsoft product support is 10 years, meaning Outlook 2007 are on their own. This means no more security updates, feature updates, bug fixes or technical support.
If you haven’t done so already, here’s why you need to upgrade your outdated software today:
Protect your business from unnecessary security risks.
Using outdated software can expose you, your businesses, and your employees to avoidable risks ranging from software glitches to cyberattacks — and the level of risk increases over time.
Hackers understand that outdated software is a weak point and often exploit it to their advantage. Case in point, earlier this year a bug allowed attackers to execute malicious code through vulnerable versions of Outlook. The users didn’t even need to open an email or click on any content; just viewing the email in the Preview View was enough for the code to be executed. Microsoft quickly patched this bug and Outlook 2016 is fully protected, however with the 2007 version… no such luck.
Improve team productivity.
In addition to security, there are a number of features and productivity enhancements that your teams will find superior to their outdated versions. You’ll also find that Outlook 2016, for instance, is better optimized for mobile devices and screens of all sizes so employees can easily connect from any location and on any device. The user experience has also been improved, including a new ‘Clutter’ feature to help employees prioritize their email inbox.
Reduce time spent troubleshooting.
Your IT department will thank you for making their jobs easier. Once employees are using the latest versions of Outlook and Office, your IT support is likely to see fewer broken Outlook clients and have fewer security breaches to worry about. If you are a small business that doesn’t have an IT department, thinking ahead and protecting your company is likely to save you valuable time and money, not to mention eliminating the headache of dealing with the aftermath of the problem.
Even if you think that your employees are using the latest version – it’s wise to conduct an audit and double check. We commonly find that businesses will have a small number of employees still using outdated software – and all it takes is one person to expose the entire business to risk.
To avoid all of this in the future, we suggest subscribing to Office Apps. For a small and predictable monthly fee, we’ll give you access to all Microsoft Office Apps, including Outlook. And going the subscription route means the end of having to worry about outdated versions because you’ll always have access to the latest versions.
Even better, Intermedia is running a special Office Apps promotion. Click here and save today.
Jun 19, 2018 at 17:27 UTC
Still using 2003. About 50% LOL
Intermedia Reveals New Research on How Channel Partners Can Best Aid SMBs in their UCaaS Transition
Original blog post
SMBs represent a massive market, employing nearly half of the U.S. working population. And despite what you might think, the needs of this group are growing increasingly complex and mature.
That’s why we partnered with Techaisle, a leading global SMB IT market research organization, to evaluate the factors that are top of mind among companies in the 10-99 employee range so partners can better address their UCaaS needs.
Despite traditional notions of what small businesses looks like, today’s SMBs share many similar traits with their larger counterparts. For example, the average number of office locations among SMBs surveyed was 2.4, and the vast majority of respondents (91%) had mobile employees.
Lack of full-time IT support increases need for reliable UCaaS tools
As a result, UC adoption is on the rise, helping to support this business growth. More specifically, 40% of SMBs are adopting some form of collaboration solution, up from 32% two years ago. However, fewer than half (44%) of respondents had full-time, internal, dedicated IT personnel on staff.
Without full-time IT, SMBs need reliable, secure and robust, yet cost-effective, communication and collaboration tools; ones that are easy to deploy, manage, scale and support. Further, they rank reliability as the most important purchase decision factor. That’s where solution providers come in, as they can serve as trusted advisors, managing their IT needs remotely.
How partners can best aid SMBs in their UCaaS transition
As SMBs continue to grow in remote workers with more offices, they are looking to move their IT and telecom solutions to the cloud for the added flexibility and mobility that it provides. Paired with the knowledge that most SMBs lack full-time internal IT support, it is imperative that partners recognize this need and offer solutions that best fit their customers’ migration journey.
No matter the size of the organization, businesses need tools that help them be more agile, flexible, and mobile. So what communication and collaboration solutions are most commonly used by SMBs today? In addition to voice communications, a cornerstone of workplace productivity, make sure you are offering your customers reliable productivity software, file/document management and sharing, web conferencing, video conferencing, and Instant messaging tools.
Our SVP of Product Management, Irina Shamkova elaborates on what partners will need to be able to take full advantage of what Frost & Sullivan projects to be a $15 billion market opportunity:
"Separate cloud solutions can be disjointed and hard to manage, resulting in frustration for all involved. That is why we recently launched Intermedia Unite™, an easy-to-use UCaaS platform designed to deliver a seamless experience for SMBs and the partners that serve them. Intermedia Unite builds on our 20-year proven track record of delivering against a 99.999% uptime service level agreement, with tools like VoIP Scout™ to help partners ensure call quality before the company even purchases the service. With this new offering and Intermedia’s channel-first approach, partners are well-positioned to serve as trusted advisors to SMBs in need of an affordable, robust, and incredibly reliable UCaaS solution."
Learn more on how unified communication is driving growth among SMBs in our full infographic here: https://www.intermedia.net/blog/wp-content/uploads/2018/05/intermedia-techaisle-infographic-FINAL.pdf
Intermedia Unite makes it easy to combine your business PBX phone system, video conferencing, screen sharing, file management and messaging into a seamless experience oriented around company needs and employee workstyle.
Learn more about how Intermedia Unite's Unified Communications platform allows employees to work more efficiently and collaboratively here: https://www.intermedia.net/products/unite/details
Original blog post
According to The Radicati Group, 132 billion business emails are being sent and received every day. When you consider that astoundingly high number, there’s a very good chance that employees are sharing sensitive information in the process, accidentally or otherwise. These actions that can result in a data breach for your organization. This is why it is just as important to protect information that leaves your organization as it is to protect your company from viruses, malware, and phishing attacks.
The loss of sensitive data and other forms of company information can lead to significant financial losses and reputation damage. We recommend that organizations put in place a solution that will identify and halt leakage of privileged data and other sensitive information such as social security numbers, credit card information, health data, and more.
To help you protect against negligent, accidental or intentional leakage of valuable data, we have built Data Loss Prevention functionality into our Intermedia Email Protection anti-spam and anti-virus filtering product.
By enabling the Data Loss Prevention package within Intermedia Email Protection, you can:
- Stop outbound mail containing spam, viruses, and other dangerous content
- Block email messages or alert users when outbound messages violate pre-determined policies
- Protect your organization from negligent, intentional or accidental leakage of valuable, sensitive, and proprietary data
Take a deeper look at the security and protection capabilities of Intermedia Email Protection here!
Customize Header Background
Customize Page CSS
This is the CSS that will be included for all tabs for this vendor page.