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Really Like this product; Maintenance Renewal Reps are too agressiveThis is a fantastic product. I heartily recommend it to any IT professional looking to get good visibility into their environment. Support is very knowledgeable and responsive and in both instances were able to resolve my problem either on the first try, or knew exactly my problem and knew exactly when it would be resolved (pending update).
What are the pros?The application and setup is fairly well documented - including specifics as to which permissions and user rights are required to capture the data without a blanket domain admin requirement. This is greatly appreciated. This application has provided great insight into the environment.
What are the cons?I cannot stress this enough: the renewal reps are too pushy. I really dislike getting emails 6 months into a 12 month contract. I can honestly state that my boss had considered denying my funding request because he was annoyed with the renewal prodding. Also, I dislike several repeated warnings and errors that I receive because I have elected not to use a domain administrator account to gather some data.
Great tool for those Trust But Verify scenarios...Netwrix has a good suite of modules which allow for auditing of access to Active Directory, Office365, VMware, File Shares, Server configuration. These tools can be priceless when used to keep watch in an outsourced or shadow-it scenario where end users are empowered to do more than you would maybe like.
What are the pros?Can be configured with exhaustive logging capabilities to catch changes to key pieces of your environment, be it group memberships, file shares, or server configurations. This is employed to keep tabs on a service desk as well as other who can control group memberships and AD attributes. We are also using to to check for malicious logon attempts.
What are the cons?The costs may seem high until weighed against the first issue it detects. At that point it will seem like a bargain.