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Why can't Dell provide the option to download a recovery image directly and not use there special Recovery Disk Creator App? It makes life so complicated. I followed the instructions to create s recovery disk but it's only causing further problems.


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6 Replies

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Rod-IT
Pure Capsaicin
OP
Rod-IT

Care to explain your further problems? Without doing so we cannot guide or help you as we dont know the issue

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2300peterw
Thai Pepper
OP
2300peterw

Rod-IT is right. We know nothing about your problem. What are the further problems? Of course having a failed computer is very annoying; but nothing is guaranteed to work forever without needing maintenance and occasional fixes. Once you have carried out the procedure a few times it becomes easy.

If you want, you could try using Windows directly by following the instructions here https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/install-windows-from-a-usb-fla... 

0
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markwest4
Serrano
OP
markwest4

I have a Dell Inspiron 5765 laptop. I have been trying to get Windows 10 to work but it refused to fully install on multiple occasions. I have tried installing Windows 10 using recovery media from Dell and from a non-Ddll recovery image. The non-Dell recovery image installed but after several restarts failed again. The Dell recovery image never makes it past the "Getting Devices Ready' stage of the install. I tried installing Linux then installing Windows but the Windows image doesn't get past the first restart. I then used the Ultimate Boot CD to create DOS compatible partition. The partitioning was successful but Windows fails to install.

I know that my BIOS is out of date but I can only find the GUI based BIOS update that is designed to be deployed within Windows.

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2300peterw
Thai Pepper
OP
2300peterw

Curious. If Linux run successfully on it then that seems to rule out hardware issues. Did it run OK? 

Looking at https://wiki.debian.org/InstallingDebianOn/Dell/Inspiron%2017%205765/stretch I note that it mentions:

"Reboot and enter the BIOS with f2. Go to the Advanced tab, select ?SupportAssist System Resolution, and set Threshold to "off" and OS Recovery to "disabled". Otherwise the BIOS seems to try restoring the Windows boot manager on reboot.

Next, go to the Boot tab and disable secure boot, which appears to be unsupported."

Were these issues that affected you in trying to install Windows 10?


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adrian_ych
Habanero
OP
adrian_ych

markwest4 wrote:

I have a Dell Inspiron 5765 laptop. I have been trying to get Windows 10 to work but it refused to fully install on multiple occasions. I have tried installing Windows 10 using recovery media from Dell and from a non-Ddll recovery image. The non-Dell recovery image installed but after several restarts failed again. The Dell recovery image never makes it past the "Getting Devices Ready' stage of the install. I tried installing Linux then installing Windows but the Windows image doesn't get past the first restart. I then used the Ultimate Boot CD to create DOS compatible partition. The partitioning was successful but Windows fails to install.

I know that my BIOS is out of date but I can only find the GUI based BIOS update that is designed to be deployed within Windows.

The Dell recovery Disc is for OS re-installation as some drivers may be required before & after the OS installation.

If you want to install Linux, then you may need the Dell recovery "Linux" dicscs for certain models.

If you are getting some steps stuck especially " Getting Devices Ready", are there hardware issues like USB ports, Audio ports, Motherboard or even RAM issues ?

I would recommend to contact Dell for support/

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Scott5043
Chipotle
OP
Scott5043

markwest4 wrote:

Why can't Dell provide the option to download a recovery image directly and not use there special Recovery Disk Creator App? It makes life so complicated. I followed the instructions to create s recovery disk but it's only causing further problems.

Yes, BITD you could do this, and then download any missing drivers you lacked to complete the Windows re-install. Of course, that's changed.

As I recall, the problem is actually caused by Microsoft. The OEM license terms only allow for recovery image on disk, not to be distributed or available as ISO. 

Ivan, can you help?

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